Effective Date: January 16, 2026 | Last Updated: January 16, 2026
Welcome to altx forms. These Terms of Service ("Terms" or "Agreement") constitute a legally binding agreement between you ("Customer," "you," or "your") and Altx Convergence Private Limited ("altx," "Company," "we," "us," or "our") governing your access to and use of the altx forms platform, including all related websites, applications, services, and products (collectively, the "Services").
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE SERVICES. BY ACCESSING OR USING THE SERVICES, CREATING AN ACCOUNT, OR CLICKING "I AGREE" OR A SIMILAR BUTTON, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SERVICES.
If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" and "your" will refer to that organization.
altx forms is an AI-powered enterprise form platform that enables users to create, deploy, and analyze forms, surveys, polls, assessments, approvals, and other data collection instruments ("Forms"). Our Services include:
To access certain features of the Services, you must create an account. When creating an account, you agree to:
You are responsible for all activities that occur under your account. You must notify us immediately at security@altxforms.ai if you become aware of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from unauthorized access to your account.
If you create or administer a team, workspace, or organization account, you are responsible for ensuring that all team members comply with these Terms. You may not provision accounts for individuals under the minimum age requirement.
Subject to your compliance with these Terms, altx grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your internal business or personal purposes during the applicable subscription term.
You agree not to:
You may not use the Services to collect, store, or transmit content that:
You may not:
You retain all right, title, and interest in and to the data you submit to the Services ("Customer Data"), including all Forms you create and all responses you collect. altx does not claim ownership of your Customer Data.
You grant altx a limited, worldwide, royalty-free license to use, process, store, and transmit your Customer Data solely to: (a) provide the Services to you; (b) improve and maintain the Services; and (c) comply with applicable laws. We will not sell your Customer Data to third parties or use it for advertising purposes without your explicit consent.
We implement industry-standard security measures to protect your Customer Data, including encryption in transit (TLS 1.2+) and at rest (AES-256). Our data protection practices are described in our Privacy Policy and Data Processing Agreement, which are incorporated herein by reference.
The Services include AI-powered features such as form generation, conversational analytics, response intelligence, and adaptive questioning ("AI Features"). These features use machine learning models to assist you in creating and analyzing Forms.
AI Features are provided as tools to assist you and should not be relied upon for critical decisions involving legal, medical, financial, or safety matters. AI-generated content may contain errors or inaccuracies. You are responsible for reviewing and validating any AI-generated Forms or insights before use.
The Services, including all software, designs, text, graphics, interfaces, and other content (excluding Customer Data), are owned by altx or its licensors and are protected by intellectual property laws. All rights not expressly granted herein are reserved.
Certain features of the Services require payment of fees ("Paid Services"). Fees are specified on our pricing page or in an order form. All fees are quoted in the currency specified and are exclusive of applicable taxes unless otherwise stated.
Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. We will notify you of any fee changes at least thirty (30) days in advance.
Except as required by applicable law or as explicitly stated in these Terms, all fees are non-refundable. If you downgrade or cancel your subscription, you will not receive a refund for any unused portion of your current billing period.
altx commits to maintaining 99.5% availability of the Services during each calendar month ("Uptime Commitment"), excluding scheduled maintenance and circumstances beyond our reasonable control.
altx warrants that the Services will perform substantially in accordance with the applicable documentation during your subscription term. Your sole remedy for breach of this warranty is repair, replacement, or, at our option, a refund of prepaid fees for the affected Services.
EXCEPT AS EXPRESSLY PROVIDED IN SECTION 10.1, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. ALTX SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL ALTX OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALTX'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO ALTX DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS ($100).
You agree to indemnify, defend, and hold harmless altx and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services; (b) your Customer Data; (c) your violation of these Terms; (d) your violation of any applicable law or third-party rights; or (e) your Forms and the responses collected through them.
These Terms are effective when you first access or use the Services and continue until terminated. For Paid Services, the subscription term is specified in your order or subscription agreement.
You may terminate your account at any time through your account settings or by contacting support. For Paid Services, termination will take effect at the end of your current billing period unless otherwise specified.
The governing law applicable to these Terms depends on your location:
Before initiating any formal dispute resolution, you agree to contact us at legal@altxforms.ai and attempt to resolve any dispute informally for at least thirty (30) days.
YOU AND ALTX AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
We may modify these Terms at any time by posting the revised Terms on our website. Material changes will be communicated via email or through the Services at least thirty (30) days before they take effect. Your continued use of the Services after the effective date constitutes acceptance of the modified Terms.
These Terms, together with the Privacy Policy, Data Processing Agreement, and any applicable order forms, constitute the entire agreement between you and altx regarding the Services and supersede all prior agreements and understandings.
If any provision of these Terms is held invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force and effect.
If you have any questions about these Terms, please contact us at:
BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEIR TERMS AND CONDITIONS.